This document applies to the tantot.app website and the Tantôt service. For any question, write to us at [email protected].
Purpose
These terms govern the use of the Tantôt service, offered by Voff Digital, a company registered in the United States, 1309 Planted Pine St, Oakland, FL 34787, United States. By creating an account or using the service, you accept them.
Tantôt offers businesses booking and management software, and the public a directory of businesses. Features marked “Coming soon” are not offered yet.
Account and access
You must provide accurate information and keep your password confidential. You are responsible for what is done with your account and for the team members you invite.
The business is responsible for the client information it enters in Tantôt: it must have the right to collect it, obtain the required consents and follow the rules of its profession.
You may not use Tantôt to send unsolicited messages, publish illegal or misleading content, infringe the rights of others, or harm the service. We may suspend an account that breaks these terms, with notice when possible.
Subscription, trial and billing
14-day free trial, then monthly billing. Prices in Canadian dollars in Canada and US dollars in the US, plus taxes. No term contract.
You can cancel at any time. Cancellation takes effect at the end of the period already paid, with no partial refund. You keep access until then, then have 30 days to export your data.
We may change our prices with at least 30 days’ notice by email. The new price applies from the next period.
Texts and communications
Text reminders: offered in Canada, where they are unlimited, subject to reasonable use; coming soon in the US. The business must comply with Canada’s Anti-Spam Legislation and applicable US laws, and message only clients who have consented.
Tantôt appointment texts (for clients): when you check the text box while booking on Tantôt, Tantôt texts you about your appointments with that business: confirmations, reminders and replies to your answers. Message frequency varies with your appointments. Message and data rates may apply. Reply HELP for help or STOP to stop at any time. Carriers are not liable for delayed or undelivered messages. Help: [email protected].
Client payments
Deposits paid online are processed by Stripe, in the business’s own Stripe account and under Stripe’s terms; Stripe’s fees are paid by the business. The business sets its deposits and their refund window, and is responsible for communicating them clearly to its clients. It can also ask for the full price at booking. When the business asks for a card for its no-show fees, the client accepts those fees before booking; Stripe saves the card in the business’s account, and only the business decides to charge those fees and answers to its clients for them.
“Who’s free?” directory
Listings of registered businesses are written by the businesses, which are responsible for their accuracy. Some out-of-network listings come from Google and may be incomplete.
A business can claim or correct its listing. We may remove misleading or illegal content.
The directory is free for the public. We don’t guarantee the availability or quality of businesses’ services.
AI notes and automated assistant
AI notes drafts a note from a dictation or a recorded session. The draft may contain errors: the professional must review, correct and sign it. The signed note is their responsibility.
AI notes includes 500 minutes per professional per month. It does not provide medical or professional advice.
Answers from the chat’s automated assistant may be inaccurate. They don’t replace an answer from our team.
Data and export
The business’s data belongs to it. We use it only to provide the service, as set out in our privacy policy.
You can request an export of your data at any time, in a commonly used format.
Service availability
We make reasonable efforts to keep Tantôt available at all times, but we don’t guarantee uninterrupted service. We announce planned maintenance in advance when possible.
We may change the service. If we remove a major feature, we give you at least 30 days’ notice.
Liability
The service is provided as is. To the extent permitted by law, Voff Digital is not liable for indirect damages, such as lost profits or lost business.
To the extent permitted by law, our total liability is limited to the amounts you paid us in the 12 months before the event, or $100 if you paid nothing.
Nothing in these terms limits rights the law gives you that cannot be waived, including consumer rights.
Governing law and language
These terms are governed by the laws of the province or state where the business customer has its principal place of business, and the federal laws that apply there. The courts of that place have jurisdiction.
We may change these terms. For a material change, we notify business customers by email at least 30 days in advance.
In Canada, the French version of these terms prevails; in the US, the English version prevails.
Contact us
Voff Digital, 1309 Planted Pine St, Oakland, FL 34787, United States, [email protected].
